SchoolTalk™ is our telepsychiatry product geared towards student clients, locally and around the world. It's an option that streamlines the counseling process and provides predominantly adolescent and young adult clients with a faster response time and flexibility when they really need it. Transitioning, for example, from one grade to another, one school to another, one major to another, is often a very stressful time. An optional medication management component of this service is available to clients for whom we have performed a full in-person intake. [Note: May require periodic in-person visits, medical/lab tests, etc.]
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The Health Insurance Portability and Accountability Act (HIPAA), finalized in 2013, was designed to protect the privacy and security of individuals’ health information. Although compliance is somewhat left to interpretation, part and parcel of the Act are stringent regulations protecting patient privacy and management of Protected Health Information (PHI). The Act also requires that telemedicine services (including telepsychiatry) are performed in a HIPAA-compliant fashion. For this reason, My Virtual Couch™ subscribes to the following best practices of the HIPAA-related protocols: Clients complete an “informed consent” form which allows them to understand what happens with the PHI that will be shared during the sessions.
No audio, video, or data shall be stored in any form or fashion. Any communication between devices and servers shall be secured using real-time encryption protocols. Strong user IDs and passwords shall be used and changed at defined intervals. [For Desktop related operations] System “time outs” shall be set for defined periods of desktop inactivity to ensure access only to those with authorization.